Shipping policy
Shipping Policy
Last updated: January 2026
At Yumamay, we’re committed to getting your order to you as quickly and safely as possible.
- Order Processing Time
- Shipping Locations
- Shipping Rates & Delivery
- Free Shipping
- Shipping Delays
- Customs, Duties & Taxes
- Incorrect Address Disclaimer
- Lost or Damaged Packages
- Contact Us
Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
You’ll receive a shipping confirmation email with tracking once your order ships.
Orders are not processed or shipped on weekends or holidays.
Shipping Locations
We currently ship to the United States and Canada.
If you’re outside these regions, email info@yumamay.com before purchasing. International requests are reviewed case-by-case.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout.
- United States: 5–10 business days
- Canada: 7–15 business days
Free Shipping
We offer free standard shipping on all U.S. orders over $50.
Free shipping does not apply to Canada or special-request international shipments.
Shipping Delays
Delays may occur due to carriers, customs, holidays, or weather. We appreciate your patience.
Customs, Duties & Taxes
International shipments, including Canada, may incur customs duties or taxes. These fees are the customer’s responsibility.
Incorrect Address Disclaimer
Please confirm your shipping address before checkout. Returned packages due to incorrect addresses may require additional shipping fees.
Lost or Damaged Packages
If your order is lost or damaged, contact info@yumamay.com within 7 days of delivery.
Please include your order number, photos (if applicable), and a brief description.
Contact Us
For shipping questions, email us anytime at:
info@yumamay.com